The Department of Children & Families has a dedicated Unit, located within the Careline, assigned to process the background checks. Upon request, the Background Check Unit will perform a search of the Department's Central Registry and Child Abuse & Neglect history on an individual who will be working or providing a service directly or indirectly to children and/or families. The Department changed the process to submit CPS Background Checks in June 2021. CPS Background Checks are now submitted via the DCF CPS CPS Background Check Portal.
There are three types of background checks:
Criminal Records Checks are handled by the Department of Emergency Services and Public Protection, 860-685-8480, You must use form DPS-0846-C to request a check and pay the applicable fee. DCF does NOT process criminal checks.
Employment - Use form DCF-3031 (Child Protective Services Background Check)
The Department of Children & Families Background Checks Unit will perform a search of the departments Central Registry and Child Abuse & Neglect history on an individual who will be working or proving some kind of service directly or indirectly to children and families.
Adoption and Foster Care - Use form DCF-3033 (Adoption and Foster Care Background Check)
This includes, but not limited to; prospective foster or adoptive parents, individuals who will be working in a DCF licensed congregated care facility or a DCF licensed community-based or credentialed services.
Adam Walsh - Use Company Letterhead (NOTE: Individuals cannot request an Adam Walsh background check.)
The BGC Unit is also responsible to process checks for national and international agencies, due to the passage of the Adam Walsh Act in 2006 . For instance, out of state Child Protective Service Agencies.
Directions for Adam Walsh requests:
Who can request a CPS background check?
How do I request a background check?
An Authorization for Release of Information must be signed and dated by the applicant. If you are unsure which form to use, see "which form do I use?" below. Please ensure the signed form is submitted within the designated time frames outlined on the form. The form should be submitted to the Department following successful submission of a request via the CPS Background Check Portal.
Which form do I use?
Use DCF-3033 (Adoption and Foster Care Background Check) for:
When securing the release form from the applicant, please ensure that the form meets the following guidelines:
How to Submit a Background Check Form:
CPS Background Checks are now submitted via the DCF CPS Background Check Portal .
What kind of results can I expect from the background check?
Confirmation of submissions will be visible on your agency dashboard via the CPS Background Check Portal. All results will be received via email to your agency's shared mailbox.
When using the DCF-3031 (CPS Background Check) form:
When using the DCF-3033 (Adoption and Foster Care Background Check) form:
Who will receive the results of the background check?
All results are sent to the requesting agency's shared email mailbox that was provided to the Department by the agency. If an individual has submitted a self-check, they will receive the results in the same manner in which they submitted their request (mail, fax, or email)
The results are sent directly to the agency and it would be up to such agency to provide the individual a copy of the results.
Exceptions and Timeframes
Exceptions:
DCF may disclose that a person is on the Central Registry before the time for requesting an appeal has expired or while an appeal is pending if the child abuse or neglect resulted in or involved:
Timeframes:
There is NO statutory timeframe established to process a background check.
Adam Walsh background checks are usually completed within 48 hrs .
If after two weeks you do not receive the results of any form(s) you sent in, please use your agency dashboard via the portal to request an update. Additionally, questions can be submitted to email BGC.Verification@ct.gov
What do I do if a background check is a "fail"?
The employer is required to notify the applicant of the fail and provide the applicant with a copy of the results. The applicant may submit a request for appeal of substantiation /placement of their name on the Central Registry through the online records center.
Who can I contact with questions?
To contact the Background Check Unit, call 1-800-842-2288 and press option #4