Specialized Loan Servicing is a third-party mortgage servicer, engages in the administration of residential mortgage loans in the United States.

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The company responds to most customer complaints in a satisfactory manner.
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Specialized Loan Servicing.
Primary Contact
Priscilla Medinilla
Customer Care Manager
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
priscilla.medinilla@sls.net
Secondary Contact
Cindy McGovern
Vice President Customer Experience and Executive Services
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
cindy.mcgovern@sls.net
Dawn Orgill
Chief Operating Officer
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
dawn.orgill@sls.net
Chief Executive
Toby Wells
8742 Lucent Boulevard
Suite 300
Highlands Ranch, CO 80129-2386
toby.wells@sls.net